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Frequently Asked Questions (FAQs)
Do you offer earrings as part of your collection?
Yes! Joe Wess offers a curated selection of earrings in a variety of styles and colors, thoughtfully designed to complement our collections. The Granny Wess Earrings collection is a tribute to tradition with a contemporary touch. Each piece reflects individuality, meaning, and effortless wearability, designed to feel both personal and timeless.
For availability, custom inquiries, or to explore the collection further, please email us directly at info@joewess.com or share your contact details.
Are your purses really handmade?
Yes. Every purse is carefully handcrafted by me with attention to detail, quality, and durability. No two bags are exactly alike, making each piece truly one of a kind.
How long does it take to make a purse?
Each purse can take several hours to multiple days to complete depending on the design, stitch detail, and size. Handmade craftsmanship takes time, and I take pride in every stitch.
Are your purses durable?
Absolutely. My purses are made with high-quality yarn and reinforced stitching to ensure strength and structure. They are designed for both beauty and everyday functionality.
How can I preserve the shape and quality of my purse?
To preserve the shape of your purse, avoid over packing your purse. Avoid direct contact with cosmetics (hand creams, hand sanitizers, makeup, perfumes, etc.). When not in use, keep your purse in the storage pouch that is included in your order to extend it's life.
What is the best way to clean my handbag?
For minor stains and spills, dampen a cloth in warm, soapy water using a gentle soap and gently blot the affected area. Do not machine wash. Do not tumble dry. Avoid direct contact with cosmetics (hand creams, hand sanitizers, makeup, perfumes, etc.) to extend the life of your purse.
Do the bags stretch or lose shape?
Crochet naturally has some flexibility, but I use techniques that help the bags maintain their structure. Many styles are reinforced or lined to reduce stretching. I highly recommend avoiding overstuffing your purse to maintain shape.
How do I clean my crochet purse?
Spot clean gently with mild soap and cool. Avoid machine washing unless specifically stated. Lay flat to dry to maintain shape.
Can I request a custom color or design?
Yes! I welcome custom requests. Please contact me to discuss colors, size, and design details. Custom orders may require additional time.
Do you accept returns?
Because each item is handmade, returns are limited. However, if there is an issue with your order, please contact me within 7 days business days of receiving it and I will work with you to make it right.
Are your purses one-of-a-kind?
Yes. Many of my designs are limited or one-of-a-kind which means once it's sold, it may not be restocked in the exact same style.
What makes your purses special?
Each purse is created with care, purpose, and attention to detail. They are not mass-produced - they are thoughtfully made to help women feel elegant, confident, and beautifully unique.