Shop Policies


All payments are due at checkout via  Debit/Credit Card.


Items ship Monday thru Friday. Current processing times are 5-7 business days. Business days do not include weekends or holidays.

For questions on orders that have been shipped, please reference your tracking number. Once an order leaves our hands, it enters the domain of the shipping carrier, and the package is no longer under our control. If you have concerns about late or lost packages, Please contact us. We are not responsible for lost, stolen, delayed orders or orders damaged during shipping. 

Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be reshipped or refunded.

All packages that are returned to our shipping facility due to incorrect addresses or declined delivery will be refunded to your original payment minus the shipping cost and a 25% restocking fee. We can not guarantee that we will see your email or communication with an updated address so please make sure your address is correct at checkout.  


We have a 7-day refund policy, which means you have 7 days after the delivery of your item to request a refund.

To be eligible for a refund, your product must have arrived damaged or defective and proof must be provided. A one-time refund will be offered to any damaged items. Any future damages must be handled with the shipping carrier. 

To start the refund process, you can contact us at 

Due to the handmade nature of our purses, there may be a slight variation in color and/or size. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Due to the handmade nature of our products, we do not accept returns. 


We do not accept exchange requests. 


If you have emailed us with a refund request and have provided proof of defectiveness/damage, you will be given the option of receiving a refund. Refunds will be issued and processed within 5-10 business days or based on your financial institution. 




This website and information contained therein is designed to provide users with information and makes no express or implied warranties or representations with regard to the accuracy, reliability or the standard of information provided within, including but not limited to, the generality of the aforegoing, and implied warranties of fitness for any particular purpose or non-infringement. 

Your use of this website and any information contained here within is entirely at your own risk and shall not be liable or responsible for any loss or damage caused, including but not limited to, indirect, special, incidental or punitive loss to person or computer equipment, sustained as a result of the use of this website, the information contained or suggested therein or any errors or omissions contained in such information.